Shipping & Delivery

Shipping & Delivery


We currently can only ship products within Hong Kong, and we offer free shipping on all Hong Kong orders.

The products you order will be delivered during normal business hours once payment has been confirmed to the address specified in your order. If there is no one at the delivery address who is competent to accept delivery of the goods, you will be asked to contact the courier service in order to arranging an alternative delivery date or place to receive the products.

Delivery will not be made unless full payment for the products has been received by us. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. Any delivery date or time specified by us is a best estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

If, at the time of delivery, the product packaging is visibly damaged, you should open the package in the presence of the carrier in order to verifying the condition of the products. In the event of damage to the products, you should note the details on the delivery note and contact Customer Service promptly.

If any product is out of stock, we will contact you to determine whether you desire to receive only the items in stock and be refunded for the items out of stock, or cancel the entire order. 

Please be aware that changes in shipping address will not be accepted after the order is confirmed.

Shipping costs are subject to change at any time.